top of page

21-Day Kickstart: Reclaim your Energy & Beat Burnout Naturally

Terms & Conditions - Group Program.


This outlines the framework for group services at NutraLei, from herein referred to as NutraLei. Please talk with Anne-Lie North if you have any questions or would like anything clarified.


By signing these Terms, you confirm that you have read, understood, and agree to the terms.


NutraLei practices in accordance with the British Association for Nutrition and Lifestyle Medicine (BANT) and the Complementary Natural Healthcare Council (CNHC). 


Table of Contents

  1. Definitions

  2. Nutritional Therapy Descriptor

  3. Client Understandings and Agreements

  4. Privacy and Confidentiality

  5. Payments

  6. Refunds and Cancellations

  7. Feedback and Complaints

  8. Support

  9. Intellectual Property Rights

  10. Access

  11. General Terms

  12. Disclaimer



In these Terms, we use the following definitions:


  • "Client" or "you" means the person receiving the Services.


  • "NutraLei" means Anne-Lie North, trading as NutraLei.


  • Services” means Group Nutritional Therapy programmes provided by NutraLei to you.


2. Nutritional Therapy Descriptor

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance, and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual's health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing.


This program, "21-Day Energy Kickstart," is a group-based nutritional and lifestyle coaching program designed to enhance your general well-being through improved energy management and stress reduction techniques. It is important to note that:


  • Complementary Medicine: This program is intended as a complement to, not a replacement for, conventional medical advice. Always consult with your healthcare provider for any medical issues or concerns.

  • Collaboration with Healthcare Providers: Should there be any significant health concerns or 'red flag' symptoms, we urge you to consult your medical professional. With your consent, I am prepared to communicate with your healthcare providers to ensure a cohesive approach to your health.


By enrolling in this program, you acknowledge that this is not a medical, psychological, or dietary substitute for professional healthcare advice. The program is designed to provide supportive nutritional and lifestyle strategies to enhance well-being within the scope of non-medical coaching.



3. Client Understandings and Agreements:


Understanding Program Benefits:

  • The outcomes of the "21-Day Energy Kickstart" may vary. Individual results depend on personal health, adherence to the program, and other factors.

  • This program does not diagnose, treat, or cure medical conditions. It provides nutritional and lifestyle guidance aimed at enhancing overall well-being.


Medical Advice and Treatment:

  • This program complements, but does not replace, professional medical advice and treatment. Always consult your healthcare provider for any medical issues.

  • You are encouraged to discuss any nutritional strategies offered in this program with your healthcare provider, especially if you are under medical treatment, to avoid any potential interactions with ongoing treatments.

  • If during the program it becomes apparent that your needs exceed the scope of this coaching service, I may recommend consulting your healthcare provider.


Standards of Practice:

  • The practices within this program adhere to the ethical standards expected in nutritional and lifestyle coaching, which do not include clinical treatment or medical care.


Client Acknowledgment:

  • You are responsible for informing me about any medical diagnosis, ongoing medication, or supplements you are taking, as these could influence the program's guidance.

  • Recommendations provided are tailored to you based on the information you provide and may not be suitable for others.

  • You agree to keep your healthcare provider informed about your participation in this program to ensure safe and coordinated care.


4. Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. I will keep your personal data confidential and will never share it with unconnected third parties. More details on how we manage your data can be viewed on our privacy policy linked on my website [].


5. Payments

Full payment is required at the time of booking, prior to the start of the group programme. Payments can be made via Practice Better Platform.


6. Refunds and Cancellations

  • Before Program Start: You have the right to cancel your enrolment and receive a full refund if the cancellation is made before June 6th.

  • After June 6th: Refunds are no longer available after this date. Access to course material begins from this date, and as such, all fees become non-refundable.

  • Extenuating Circumstances: Exceptions to this policy may be considered under extenuating circumstances and will be reviewed on a case-by-case basis. Please contact if you believe your situation requires special consideration.


7. Feedback and Complaints

If you have any feedback or would like to make a complaint, please contact Anne-Lie North via email at or the British Association for Nutrition and Lifestyle Medicine (BANT) who will support you in finding a resolution. 


8. Support

If you require technical support in accessing the material, please contact I aim to respond within 24 hours during business hours.

9. Intellectual Property Rights


Usage Rights:

You are granted a non-exclusive, non-transferable right to use the information provided during the "21-Day Energy Kickstart" program as learning tools for your personal, non-commercial use. This right is conditional upon your compliance with these terms.



The content, including text, graphics, logos, videos, and all other materials provided in this program, is the property of NutraLei and is protected by copyright laws. You are not permitted to:


  • Duplicate, distribute, or publicly display any program materials without prior written consent from Anne-Lie North at NutraLei.

  • Use the program content for commercial purposes or in any manner that suggests affiliation with or endorsement by NutraLei without explicit permission.


Protection of Content:

Any unauthorized use of the program materials or breach of these terms can lead to legal action under copyright infringement. NutraLei takes the protection of its intellectual property seriously and will enforce its rights to the full extent of the law.


No Resale or Redistribution:

The materials provided during the program are for your use only. Reselling or redistributing these materials is strictly prohibited and will be considered a violation of these terms.


Violation of these intellectual property rights will lead to termination of your access to the program without a refund and may result in legal action.


10. Access
NutraLei will deliver the group programme online via Practice Better and access will be provided on the 6th of June before the start of the programme. Live sessions will be delivered using Zoom and any video uploads will be on You Tube via a private link. 


11. General Terms


Service Provision:

NutraLei reserves the right to refuse service to anyone for any reason at any time. If NutraLei cancels your enrolment for reasons other than breach of these terms, you will receive a full refund of any fees paid for services not yet provided.


Participant Conduct:

Participants are expected to conduct themselves respectfully towards others during the program. NutraLei is not responsible for the behaviour or actions of any participant. Should your conduct be deemed offensive or inappropriate, NutraLei reserves the right to remove you from the program without a refund.


Limitation of Liability:

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.



These terms are governed by the laws of England and Wales. Any disputes relating to these terms or the program will be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Disclaimer:

 NutraLei does not guarantee that participants will achieve specific results from participation in the program. All content and guidance are provided "as is" with no assurances of any specific outcomes. Your engagement and the application of the program's strategies will impact your results.


**Medication and Supplements Disclaimer:**

NutraLei does not prescribe or recommend medications or supplements in this program if the client hasn’t got a separate agreement, on top of the "21-Day Energy Kickstart program. Any discussions related to dietary supplements are for informational purposes only and should not be taken as medical advice. Please consult your healthcare provider before starting any new supplements, especially if you are currently being treated with prescribed medications.



By enrolling in the "21-Day Energy Kickstart," you acknowledge and agree to these terms.

bottom of page